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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joel Pichardo

December 31, 2025

5  out of  5
rating by Joel Pichardo
"Liz was quick with sending the documents needed and helpful"
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Tasha S

December 26, 2025

5  out of  5
rating by Tasha S
"Great team that cares. They are committed to making sure they take care of customers."
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Gloria Derrell

December 23, 2025

5  out of  5
rating by Gloria Derrell
"Wisdom, Liz and the other personnel were GREAT, patient, and were quick to help me. They are the best team. Happy Holiday"
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Twan Money

December 22, 2025

5  out of  5
rating by Twan Money
"Wisdom was flawless in assisting me with my issues and beyond attentive to any of my insurance needs! She also assisted me in securing any discounts available to me! She and State Farm provided top tier service."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Wisdom provided attentive, thorough service and helped you secure available discounts. Providing top-tier service is always our goal, and we truly appreciate your trust in State Farm!"
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Neezy

December 22, 2025

5  out of  5
rating by Neezy
"Wisdom has the best customer service I ever had I really appreciate her"
We responded:
"Thank you for the kind words! We’re thrilled to hear that Wisdom provided such excellent customer service. We’ll be sure to pass along your appreciation — she’ll be happy to hear it! We’re always here whenever you need us."
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Laurice Boyd

December 20, 2025

5  out of  5
rating by Laurice Boyd
"I have been worth State Farm for 20 years. Customer service had always been top tier"
We responded:
"Thank you for being with State Farm for the past 20 years! We’re thrilled to hear that our customer service has consistently met your expectations. We truly appreciate your loyalty and are always here to help with any of your insurance needs!"
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Elbert Heard

December 17, 2025

5  out of  5
rating by Elbert Heard
"EVA WAS VERY PROFESSIONAL.SHE WON ME OVER.GREAT PERSONALITY."
We responded:
"Thank you for the kind words! We’re so glad to hear Eva’s professionalism and personality made such a positive impression. We truly appreciate your feedback and are always here to help with your insurance needs!"
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Leah Shearer

December 17, 2025

5  out of  5
rating by Leah Shearer
"Mike spent nearly an hour on the phone with me helping switch my insurance over from out of state. Super friendly and professional, and made sure he found every discount possible. Great experience! 2025 Update: Eva has been super helpful as I've need to make adjustments to my home policy! Highly recommend"
We responded:
"Hi Leah, thank you so much, and welcome back home to Baltimore! I really appreciate you putting your trust in State Farm and my team, and look forward to helping out again in the future. - Mike"
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April Pfeifer

December 12, 2025

4  out of  5
rating by April Pfeifer
"Liz Nelson was very helpful in getting my partner and i on the same home & car insurance plan :)"
We responded:
"Thank you for the great review! We’re happy to hear that Liz was so helpful in getting you and your partner set up on the same home and car insurance plan. Making the process easy to understand, affordable, and convenient is always our goal, and we’re glad Liz delivered that experience for you. We're always happy to help, so feel free to reach out anytime you need anything. Thanks again for choosing our State Farm agency—we truly appreciate your trust!"
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Anthony Marine

December 11, 2025

5  out of  5
rating by Anthony Marine
"Gold star customer service"
We responded:
"Thank you for your feedback, Anthony! We're delighted you've had a positive experience with our customer service. At State Farm, we strive to provide top-notch service to our customers. If you need further assistance please reach out to us. - Mike"
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Gertrude Thomas

December 10, 2025

5  out of  5
rating by Gertrude Thomas
"Liz Nelson, offered professional customer service."
We responded:
"Thank you for the review! We’re glad to hear that Liz provided professional customer service while helping you find a reasonable price for your insurance needs. Her commitment to clear communication and friendly support is something we truly value on our team. We truly enjoy helping customers like you, and we're grateful for the chance to support you. Please reach out anytime — we’re here to make insurance simple and stress-free."
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Maripili Losada

December 9, 2025

5  out of  5
rating by Maripili Losada
"Excelente y profesional atención por parte de INA, mi seguro de vehículos está en buenas manos."
We responded:
"Thank you for the excellent review!"
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Blen Asres

December 9, 2025

5  out of  5
rating by Blen Asres
"I had a great experience working with Ina. She was knowledgeable, responsive, and made the entire insurance process easy and stress free . Thank you, Ina, for your excellent service and support!"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Ina provided knowledgeable, responsive service and made the insurance process easy and stress-free for you. Her commitment to clear communication and customer care is something we’re very proud of, and we appreciate you taking the time to recognize her great work. If you ever need help with your coverage or have questions in the future, our team is always here to provide guidance and make the process simple. Thank you again for choosing our State Farm agency!"
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tibisay rivas

December 8, 2025

5  out of  5
rating by tibisay rivas
"Muy buena atención por parte de Ina Excelente servicio."
We responded:
"Thank you for the 5 stars and your continued support! "
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Justin Perkins

December 4, 2025

5  out of  5
rating by Justin Perkins
"I’ve had the pleasure of working with Liz Nelson as my State Farm Account Manager, and she has been nothing short of outstanding. Liz goes above and beyond every time—whether it’s explaining policy details, helping me navigate coverage options, or making sure I feel confident and supported with every decision. Her professionalism, kindness, and quick follow-through truly set her apart. She’s patient, knowledgeable, and always willing to take the extra step to make things easier for me. It’s rare to find someone who genuinely cares about their clients the way Liz does. If you’re looking for an account manager who treats you like a priority and brings real expertise to the table, I highly recommend working with Liz Nelson. She’s an incredible asset to State Farm, and I’m grateful for all she’s done for me."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Liz has been able to provide outstanding support, guidance, and personalized service. She truly takes pride in helping everyone feel confident and well-informed about their coverage and your kind words mean a lot to our entire team. We’re grateful for your trust and recommendation and we look forward to continuing to assist you!"
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Griexaly Rivas

December 4, 2025

5  out of  5
rating by Griexaly Rivas
"I was very satisfied with Ina’s service. She clearly knows her job well and genuinely cares about helping her clients. Everything was easy, fast, and stress-free. Thank you for the outstanding service!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Ina provided fast, stress-free service while demonstrating her knowledge and genuine care. Your kind words mean a lot to our team, and we truly appreciate your trust in us!"
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Shane Forsythe-Newell, PhD

November 27, 2025

5  out of  5
rating by Shane Forsythe-Newell, PhD
"Eva Koumoundouros provides excellent support among your staff! She provides all the details one could ever ask for and some more just for extra value and support. Thank you for having such helpful personnel and support sir, Your State Farm Office is Outstanding! Happy Turkey Day! v/r, -Dr Forsythe-Newell"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Eva provided such thorough and valuable support. Our team takes pride in going the extra mile for our customers and your kind words mean a lot. We truly appreciate your trust in our State Farm office!"
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Hana

November 27, 2025

5  out of  5
rating by Hana
"Wisdom was so kind and helpful! I really appreciated her detailed answers. She went above and beyond to make sure I understood not just the direct answer to the question I asked but also the larger context or alternative options."
We responded:
"Thank you for sharing your experience! We’re so glad Wisdom was able to provide detailed answers and go above and beyond to ensure you understood all your options. She takes pride in offering thoughtful, thorough service and your kind words mean a lot to our team!"
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Nicole Gilliam

November 21, 2025

5  out of  5
rating by Nicole Gilliam
"Eva is ABSOLUTELY Amazing!!!! She gave me the best customer service and went above and beyond for me!!! I'm speechless at how fast she worked!!! Thank you Eva!!!!"
We responded:
"Thank you, Nicole, for your positive feedback! We're delighted to have provided you with excellent service. If you have any further questions or need assistance in the future, feel free to reach out. - Mike Doyle"
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Rosmery T

November 21, 2025

5  out of  5
rating by Rosmery T
"Wisdom is great, very friendly, takes her time and has patience. She goes above and beyond even when she was off she found a way to call me and solve my concerns! Thank you"
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Donna Clendaniel

November 20, 2025

5  out of  5
rating by Donna Clendaniel
"Liz was wonderful! Patient, Kind and took time to answer my questions. I never felt rushed and she helped me handle multiple things across our policies without having to make different calls. Thank you so much Liz!! Wonderful customer service!"
We responded:
"I'm so happy you had an outstanding experience with your recent claim Donna. We work hard to make sure claims are handled as quickly as possible. Thanks for the review and your business, it means a lot! - Mike"
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Pablo Minaya

November 14, 2025

5  out of  5
rating by Pablo Minaya
"Great costumer service."
We responded:
"Thank you for the great review! We’re glad to hear you received excellent customer service and found a reasonable price for your vehicle insurance. Providing helpful, reliable support is something our team takes pride in, and we’re happy we could make the process easy for you. We appreciate you choosing our State Farm agency and are always here if you need anything—whether it’s auto, home, renters, or life insurance. Thanks again!"
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DavidL

November 14, 2025

5  out of  5
rating by DavidL
"Liz was very helpful and responded right away to take care of my requests."
We responded:
"Thank you for the great review! We're so glad to hear that Liz was helpful and responded quickly to take care of your vehicle insurance needs. Providing fast, reliable service is a top priority for our team, and we’re happy she made your experience a positive one."
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Dawn Debaugh

November 13, 2025

5  out of  5
rating by Dawn Debaugh
"Excellent customer service"
We responded:
"Thank you Dawn for the great review!"
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Marylenny Iglesias

November 12, 2025

5  out of  5
rating by Marylenny Iglesias
"I am extremely impressed with Eva's professionalism and dedication. She helped me save over half on my auto, renters, and landlord/homeowners policies. The process was very convenient, and she even stayed late to ensure everything was completed correctly. I especially appreciate that she was persistent but respectful in providing a quote, even after I mentioned I had chosen another provider—her approach ended up saving me a significant amount. EVA is knowledgeable, thorough, and genuinely committed to her clients. I highly recommend her services."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Eva provided outstanding service and helped you save significantly on your auto, renter’s, and homeowners/landlord insurance policies. Her dedication to staying late and ensuring every detail was handled properly truly reflects the commitment we strive for with every client. We also appreciate your recognition of her respectful persistence—it's all about helping our clients make the most informed and cost-effective decisions. Thanks again for trusting our team, and for highly recommending Eva and State Farm!"