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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nora Greenglass

June 9, 2025

5  out of  5
rating by Nora Greenglass
"Mike is fantastic. He's very knowledgeable and walked me through all the options to make sure I understand the policies. I absolutely trust his judgment on all things insurance, and he's also super friendly!"
We responded:
"Thank you for the 5-Star review, Nora! I greatly appreciate your trust and business. Please do not hesitate to reach out for any future insurance or investment needs and questions. - Mike"
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Arif Rizvi

May 30, 2025

5  out of  5
rating by Arif Rizvi
"I had the pleasure of speaking to Wisdom at State Farm. She was very polite and very knowledgeable about auto and home policies. She took the time and effort to explain to me in details regarding both policies and gave me some very good recommendations. I have decided to move from other vendors my auto and home insurance policies to State Farm because of their better coverage and pricing, and also because Wisdom was very helpful in selecting the best insurance coverage for me and my family."
We responded:
"Hello Arif! Thank you for your trust and business and for leaving this 5-Star endorsement for Wisdom! She is an integral part of our team. I'm so happy to hear how well she was able to assist with your family's insurance needs. Your business truly matters to us, and your trust means the world. Please let us know if we can assist with anything else. - Mike"
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Karim Kechrid

May 30, 2025

5  out of  5
rating by Karim Kechrid
"Wisdom was great to work with. She was super informative and helpful."
We responded:
"Hi Mr. Karim, Thank you for leaving this 5-star review for Wisdom. She is SOOOO informative and helpful! We are both very grateful for your business, please do not hesitate to reach out if there's anything else we can assist with. - Mike"
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Jabril abdul aziz

May 28, 2025

5  out of  5
rating by Jabril abdul aziz
"The rep Wisdom was extremely kind and spoke to me in clear words when explaining the information to me. She walked me through the entire process of getting a life insurance plan and I signed on feeling secure and happy to have state farm as my insurance provider. If you are thinking about insurance policies, call her or her branch."
We responded:
"Hi Jabril! Thank you for the kind words about Wisdom! I'm always impressed with her commitment to helping our customers get the best deal on Life Insurance they can be confident in. It can sometimes be complex, but yeah Wisdom uses those great communication skills to make it clear for our customers. Thank you so much for your business. - Mike"
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dana aziz

May 28, 2025

5  out of  5
rating by dana aziz
"Enjoyed working with Wisdom Aziz for quotes on different business and personal policies."
We responded:
"Hi Dana, Thank you so much for the five star review and vote of confidence about Wisdom! She's integral to our business and the success of our customers. We are both so grateful for your trust and business. - Mike"
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Rainbow Dance

May 28, 2025

1  out of  5
rating by Rainbow Dance
"Original Review was removed. Facts family's policy was paid but Mike's office reported to mva as not paid. Received confirmation of a refund. Not received. Reported him to SF ...response they are independent agents. Colorism is evident there. Oringal post I do have picture of"
We responded:
"Hi Rainbow, I'm not sure if you have the correct office, as we do not have any information in our system for you as a policyholder, and I have not gotten any notification regarding any customer issues from State Farm corporate. We take accusations of racism or colorism extremely seriously at my office. This is a small business that employees many people from all backgrounds in the community. As an employer, I am committed to diversity, equity and inclusion and I work very hard to hire from within our local Baltimore community. I would love the chance to speak with you directly about this or any other matter, so please reach out directly to me via email at Mike@MikeDoyleSF.com. Sincerely, Mike Doyle Agent"
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Arthur Huynh

May 21, 2025

5  out of  5
rating by Arthur Huynh
"Wisdom helped me throughout the process and was incredibly helpful and friendly. She talked me through my many options and helped me save and get the best quote I could’ve gotten. I highly recommend"
We responded:
"Hi Arthur. Thanks so much for the 5-star review for Wisdom. I'm so glad she was able to show you all of your options so we could customize your insurance to your needs. Thanks for your business - Mike"
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Yikang Li

May 19, 2025

5  out of  5
rating by Yikang Li
"Great service and very helpful!"
We responded:
"Hi Yikang. Thank you for the 5-star review and for allowing us to earn your trust and business. We appreciate you. - Mike"
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Angelina Pruto

May 16, 2025

1  out of  5
rating by Angelina Pruto
"I recently had a frustrating experience with this insurance agent that I feel compelled to share. Dealing with insurance is rarely enjoyable, but this agent made it particularly unpleasant. When I reached out to cancel my policy, instead of addressing my request respectfully, he chose to speak down to me and push for a new policy. His condescending attitude and lack of empathy made a stressful situation even worse. If you value good customer service and a professional approach, I would strongly advise looking elsewhere. Update 2025: He has repeatedly attempted to reach me by phone. If you’re looking for an insurance agent who refuses to handle a straightforward cancellation, then resurfaces months later because of a review you left—this one fits the bill. I’m now with Progressive, and they never call me past 7 PM."
We responded:
"Hi Angelina, Thank you for your feedback and for the review! We have never actually spoken. I replied to your email request, and you chose to apply a tone to the facts that I stated in the email after refusing to call my office so my team can help you. We're very sorry to lose your business at my agency, but your case is a perfect reason why I ask my staff to try and help our customers even when they choose to cancel. You are paying far more money with your new company on your new insurance policy for far less coverage. Ethically, I would not be a very good agent if I did not point this out. Additionally, I don't need to "push for a new policy" when you already have a perfectly good one in place. It's definitely your decision to switch companies, just like it's your decision to waste money on anything in life, but can't we both agree, there's far better things to waste money on than insurance in life? Concert tickets, fun restaurants, new clothes... These are all things you could spend the $696 per year in savings on by keeping your existing policy with us instead of switching... Also you increased your deductible from $500 to $2,000 so let's hope your car doesn't get damaged any time soon. Or that you aren't injured in that accident... your new company removed all of your medical payment/ Personal Injury Protection coverage... woops. Thanks for your business. Our office will be here for you if you change your mind! Sincerely, Mike Doyle, Agent"
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Michael Speights

May 12, 2025

5  out of  5
rating by Michael Speights
"Great and wonderful service. Thank you🙏🙏🙏🙏"
We responded:
"Thank you! I’m so happy our team was able to provide such wonderful service with your insurance needs, Michael. We really appreciate your business and the 5-star review. -Mike"
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T David

May 1, 2025

5  out of  5
rating by T David
"Very professional, knowledgeable and friendly. Will definitely be a return customer."
We responded:
"Thanks for the five stars Ms David. I’m happy that you had a good experience working with us. We really appreciate your business. -Mike"
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Nicole Gilliam

April 28, 2025

5  out of  5
rating by Nicole Gilliam
"Excellent customer service 👏. Thank you!! Mike is awesome!!! Excellent customer service!! SO Kind!!"
We responded:
"Thank you, Nicole, for your positive feedback! We're delighted to have provided you with excellent service. If you have any further questions or need assistance in the future, feel free to reach out. - Mike Doyle"
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Panda Loon

April 24, 2025

5  out of  5
rating by Panda Loon
"Special praise for Ms. Liz Nelson. Twice I made impromptu visits/calls to Ms. Nelson, asking about obscure insurance topics. Not only did Ms. Nelson offer informative and helpful answers, she provided an assured calm and caring that put my mind at ease. Excellence and empathy are appreciated. Thanks, Ms. Nelson."
We responded:
"Thanks for leaving such high praise to Liz! She is the embodiment of empathy AND excellence! I’m so glad that she was able to put your mind at ease within your insurance. Thank you for your business! Liz will be ecstatic when she stress your review. -Mike"
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Lawana Perkins

April 23, 2025

5  out of  5
rating by Lawana Perkins
"It gives me so much pleasure to acknowledge Wisdom Aziz from Statefarm Ins. I've been with Statefarm for over 30 yrs. My first Statefarm agent sold his company, and I and my family were sent to Mike Doyle office at another Statefarm agency. The first time I called I had the pleasure to speak to Wisdom. Her customer service was a breath of fresh air. She was so accommodating and pleasant through the whole conversation. Her listening skills was commendable. Most people try to hurry and get you off the phone. Something i have never did before was to tell my friends about this young lady and the service I received. She made my experience a pleasant one. So my friends changed over to Statefarm not only for better quotes but for the customer service we received from her. Great job Wisom. By the way I love your name."
We responded:
"Hi Lawanna, Thank you so much for your patience with responding to your review. Normally I respond to these while I'm busy doing other things (like working out at the gym or grocery shopping, haha), but I wanted to make sure to spend as much time and intention with my reply as you put into your review. Thank you so much for the 5-star review, but more importantly, thank you for your trust. I know with your history with State Farm, it would be easy to feel that you are taken for granted. My hope is that all of my customers understand how much my team and I care about them and their families. I know that Wisdom is so great at helping our customers, and listening to them on the phone, and during in person or virtual meetings, so thank you so much for pointing that out in your review! My team and I are here to help, and we love answering questions about any insurance or financial issue you have, that's just who we are. We are lucky to represent State Farm, who makes our job easy. It's rare to be able to represent a company that often has a solution to a lot of these problems. Thank you again for your business and your trust, it truly means the world to me and my staff. Sincerely, Mike Doyle Agent"
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Irvin Morales

April 22, 2025

5  out of  5
rating by Irvin Morales
"Keyri was really informative and was able to get my wife and I a better deal for better insurance. I highly recommend this office!"
We responded:
"Hi Irvin, Thanks for complementing Keyri on her ability to help you save and get a better deal on your insurance! We really appreciate your business and trust. - Mike"
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Kevin Runyon

April 21, 2025

5  out of  5
rating by Kevin Runyon
"Liz Nelson is very knowledgeable, I highly recommend her. She gets things done in a fast manner."
We responded:
"Hi Kevin, Thank you for your five-star review. Our team is pleased to hear that Liz was knowledgeable and helpful during your experience. We appreciate you recommending her. - Mike "
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Tasha H.

April 20, 2025

5  out of  5
rating by Tasha H.
"Very helpful and friendly."
We responded:
"Hi Tasha, Thank you for the 5-star google review and for trusting me as your new agent. My team and I are so excited to help you with all of your insurance and investment needs going forward. If you need anything, do not hesitate to reach out. Best, Mike Doyle Agent"
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irvin haddox

April 18, 2025

5  out of  5
rating by irvin haddox
"Excellent service! Saved me alot as compared to my current insurance! Wouldn't wanna be insured anywhere else!"
We responded:
"Thanks for the review and your business Irv! I'm so glad we were able to help you save money! - Mike"
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Jenifer Samaniego

April 16, 2025

5  out of  5
rating by Jenifer Samaniego
"Keyri is the best! She was so helpful throughout my life insurance process. She was thorough and very kind! 10/10 recommend!!"
We responded:
"Hi Jenifer, Thank you so much for the 5-Star review and for complimenting Keyri! I'm so glad she was able to help you find the right life insurance plan for you and your family! We greatly appreciate your business. - Mike"
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Paula Kemper

April 15, 2025

5  out of  5
rating by Paula Kemper
"Keyring was the name of the agent that was so helpful. She was patient and polite reccomend her highly for your insurance needs"
We responded:
"Hi Paula, Thank you for your business and the 5-Star review for Keyri! We are here to help if you need any more assistance with your insurance needs. - Mike"
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Jimmy Garcia

March 27, 2025

5  out of  5
rating by Jimmy Garcia
"Thanks to Keyri for translating to my mother and taking her time to explain our monthly bills"
We responded:
"Thanks for leaving Keyri a 5-Star review Jimmy. We greatly appreciate you and your mother's business. - Mike"
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Nicole Costante

March 25, 2025

5  out of  5
rating by Nicole Costante
"Liz was amazing! She saved me as a State Farm customer. I needed a better monthly rate and she was able to bring my premium down and it was extremely helpful. I have been with them for many years and have been very satisfied with SF service."
We responded:
"Thank you for putting your trust in State Farm and our office, Nicole. We really appreciate you working with us to find you a better deal while still making sure you have the right coverage. Liz and the rest of my staff will do everything we can to help amazing customers like you succeed. Please think of us for any of your future insurance and investment needs. - Mike"
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shareen k murayama

March 25, 2025

5  out of  5
rating by shareen k murayama
"Working with Keyri, I was able to make an informed decision to switch insurance companies and save money! Appreciate Keyri’s professional and friendly service."
We responded:
"Thank you for the 5-Star review Shareen. We really appreciate the opportunity to help. - Mike"
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Leslie Martinez

March 14, 2025

5  out of  5
rating by Leslie Martinez
"Mike Doyle is a true professional! He always has the client's best interests in mind! Thanks for making everything so easy Mike!"
We responded:
"Thank you for the 5-Star review Leslie! Our small business greatly appreciates your trust and loyalty. Please let me know if we can be of assistance with any of your insurance or investment related needs. - Mike"
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kenya butler

March 11, 2025

5  out of  5
rating by kenya butler
"Great customer service and attentive to your needs!!!!"
We responded:
"Thanks so much for the 5 Star Review Kenya! I really appreciate your trust with your insurance needs! - Mike"